Pawze App ES

Privacy policy

Last updated: 23 October 2026

1. Who is responsible for your data

GLINT DIGITAL LABS, S.L., tax ID B05785209, Calle Margenat, 4, Local 1, 08017 Barcelona (“Pawze App”, “we”). You can reach us through the hello@glintdigitallabs.com or the contact form.

2. What data we use and why

Your account

Your email and password (we only store it encrypted), or the anonymous identifier Apple gives us if you use Sign in with Apple. Optionally, the name you show in the app. We use it to create and keep your account.

Your dog’s profile

Name, photo, breed, year of birth and personality. Your dog friends see it, as does anyone who opens your invitation link or QR code.

Walks

When you start a walk and choose to share it, your dog friends see your approximate location (rounded to about 15 m) while the walk lasts, except within 150 m of where you started, so they never see your front door, and the name of the dog park or beach you are in, if there is one. When you finish, you disappear from their map. While you share walks, they can also see the hours your dog usually heads out, worked out from the last 30 days of walks; nothing about where. For each walk we keep when it started and ended, the distance, the time in motion, the average speed and an estimate of the calories your dog burned. We only keep the route if you turn on “Save walk routes” (it is off by default); only you can see it, and you can delete a route or a whole walk from the walk history at any time.

Your dog’s health

If you add them: weight, body condition score, sex, neutering, microchip, date of birth, vaccines, deworming, treatments, allergies, vet visits, photos of the health book and calendar appointments. Only you can see them. Reminders for appointments, vaccines and the weekly weigh-in are scheduled on your phone.

Messages between owners

You can send messages to the owners of your dog friends. Messages are end-to-end encrypted: they are encrypted on your phone and only the phones in the conversation can read them. We store the encrypted text, who sent it to whom and when, but we can’t read it. If you report a conversation, you can choose to send us the messages you report so we can review them. You can block any owner.

Location for nearby alerts

With your permission, the app uses your location to show alerts near you. We store your last approximate position (rounded to about 100 m) so we can notify you of new alerts nearby. On iPhone, if you allow location “Always”, the app can also notice in the background that you seem to have gone out for a walk and remind you to start it. On Android, while a walk is in progress, the app keeps using your location with the screen off and shows an ongoing notification so you know. You can change or remove this permission in your phone’s settings at any time.

Alerts you post

Type of alert, place, description and date. Other users nearby see them, and they may show your profile name. They stop showing when they expire.

Notifications

Your device’s notification identifier and your notification preferences.

Waiting list

If you join it on our website: your email and language, only to tell you when Pawze App is available.

Businesses

Listing details (name, type, address, hours, phone, website and description) are public. The contact person’s name, email and phone, and the tax ID, are only seen by the Pawze team to verify the business and speak with it.

Contact and requests

Name, email and message, to answer you.

We don’t sell your data or use it to build commercial profiles.

3. Legal basis

4. Who we share it with

Only with the providers we need to run Pawze App, which process data on our behalf: Railway (servers and database), Apple (Sign in with Apple, notifications and maps in the iPhone app), Google (notifications in the Android app through Firebase Cloud Messaging, and Google Play location services on the phone itself) and our email provider. The Android app and the web pages load maps from OpenFreeMap, and the web pages load fonts from Google Fonts; they receive your IP address. Some of these providers are outside the European Economic Area; in that case transfers are covered by the EU–US Data Privacy Framework or the European Commission’s standard contractual clauses. We will also share data if required by law.

5. How long we keep it

6. Your rights

You can access, correct or delete your data, object to or restrict its use, and ask for a copy (portability). You can delete your account from the app in Profile → Delete account; this deletes your account, your dog, its photo and health data, your friendships, your walks and their routes, and your messages. For anything else, write to us through the hello@glintdigitallabs.com or the contact form. If you think we haven’t handled your data properly, you can complain to the Spanish Data Protection Agency (aepd.es).

7. Minors

You must be at least 14 to use Pawze App.

8. Security

Connections are encrypted, passwords are stored encrypted, messages between owners are end-to-end encrypted and we only show other people your approximate location. No system is 100% secure, but we work to protect your data.

9. Changes

If we change this policy in a way that matters, we’ll tell you in the app before it applies.